If you notice a bug, glitch, performance problem, or other issue during your time testing Monstrum 2, then please follow the procedure below to let us know.
- First off, please check the known issues to see if the problem you have noticed is already reported
- If the problem is not there, then please copy the template below and use it to submit a ticket via the "Submit a Request" button at the top-left of this website.
- If you can, then please take a photo/video of the bug and include it in your report
- The more information you can provide, the better, so please try and fill in as much as you can!
Template:
Discord Handle:
Steam Account Name:
Description:
Reproduction Steps:
1 -
2 -
3 -
Prisoner/Monster:
In-Game Location:
Server:
Technical Specifications:
[Also, please remember to attach images if you have any]
Example Ticket:
Discord Handle: eltanin#3071
Steam Account Name: eltanin
Description: Clipped through wall in sub area
Reproduction Steps:
1 - Go to the area with the control panel in the sub area
2 - Head to wall opposite the console
3 - Walk through the wall
Prisoner/Monster: Prisoner
In-Game Location: Sub area
Server: Europe
Technical Specifications: Windows 10, Intel i7 7700, 8GB RAM, GeForce GTX 1060